Effective Date: 22-10-2024

At The Picknshoppe, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, purchase products, or engage with us in other ways.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information

When you make a purchase or interact with our website, we may collect personal information, including but not limited to:

• Name
• Email Address
• Shipping Address
• Billing Address
• Phone Number
• Payment Information(credit card or other payment details)

B. Non-Personal Information

We also collect non-personal information that helps us understand how you use our website. This includes:

• IP Address
• Browser Type
• Device Information
• Geographic Location
• Pages Visited on Our Site
• Time Spent on Our Website

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies are small files that are stored on your device and allow us to recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Your Orders: To fulfill orders, process payments, and deliver products to your address.
• Communication: To send you order confirmations, updates, and respond to your inquiries.
• Personalization: To offer you a more personalized shopping experience by remembering your preferences and past purchases.
• Marketing: To send you marketing emails, promotions, and newsletters (with your consent). You can opt out at any time by clicking the "unsubscribe" link in our emails.
• Site Analytics: To analyze website traffic, monitor trends, and improve our website’s functionality and user experience.
• Security: To protect our website, systems, and users from unauthorized access, fraud, and other security threats.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

A. Service Providers

We share your information with trusted third-party service providers who help us operate our website, process payments, and deliver products. These include:

• Payment Processors: To securely process your payment information.
• Shipping Carriers: To deliver your orders to you.
• Analytics Providers:To analyze website traffic and improve our services.

B. Legal Requirements

We may disclose your personal information if required by law or in response to valid legal requests, such as to comply with a subpoena, government investigation, or to protect our legal rights.

C. Business Transfers

In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the new owners as part of the business transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information. This includes encryption of sensitive data (such as payment details) and regular monitoring for potential vulnerabilities. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

A. Access and Update

You can access and update your personal information by logging into your account on our website. If you need further assistance, please contact us directly.

B. Delete or Restrict

You can request the deletion or restriction of your personal information, subject to certain legal requirements. Please contact us if you would like to exercise this right.

C. Opt Out of Marketing

You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

D. Cookies Management

You can set your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit some functionality on our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: picknshoppe1@gmail.com
Phone: +91-9789-356-034
Address: #138/275, Triplicane, Chennai-5