Refund & Cancellation Policy Payment Refunds are applicable only in case of damaged products or delivery of incorrect size (size other than that ordered).. Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. However, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny. Exchange is allowed with the same or different products Return Intimation: You can either call our Support Number 97893 45034 or Email Us at contact@picknshoppe.com within 15 days from date of delivery with Package opening video. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email. Procedure for unboxing video:- Please make video right from 1st showing(360° rotation) your parcel to the camera and start opening the parcel without any pause or cut, if any damage or missing product's without video proof it won't be accepted. Minor issues like stones fallen etc are not taken as damage. Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. Cancellation Policy In case of any discrepancy we can cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing, error in product information etc. We also have the right to check out for extra information for the purpose of accepting orders in a few cases. We make sure to notify you if in case your order is cancelled partially or completely or if in case any extra data is required for the purpose of accepting your order. Order can be cancelled from your end before the product is dispatched, we make sure to refund the amount through the same mode of payment within 10 working days. In case of cancellation pre-dispatch cancellation fees of 2% will be levied and balance 98% will be refunded back to the account.
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